Stupid Conversations #2: @ Ross

I HATE going to Ross.  In the past 7 or 8 years Ross has gone from "Dress for Less" to dress in crappy clothes with even crappier service.  I used to think perhaps that I just got used to making good money and buying nice stuff, but I am pretty sure that is not it because I fully remember buying nice stuff like Express, The Limited, and Ann Taylor from Ross when I was just out of college.  Now Ross has become the Walmart of department discount stores and sadly the service has gone down the toilet along with the quality of close-out they carry as well.

Generally I avoid even setting foot into Ross, but the other day I walked through it in order to leave the mall and get out to my car, and I saw an outstanding deal on a purse that I could not pass up.  Surely a fairly decent name brand purse for 80% off would be worth the 45 minute wait in a line of 2 people and the stupidity I would have to endure when I actually got to check out.  Right?

 

POP QUIZ: How many Ross employees does it take to do simple math?  Read on for the answer.


Sales Associate: "That'll be $17.25"

Beth: (hands SA $20)

SA: "Out of $20.."

Beth: "Oh wait, here's 25 cents!" (hands over quarter to SA)

SA: "Ohhh... Ummmm, sorry but I already typed $20 into the register..." (confused look)

Beth: "So??"

SA: "Ummm, I can't take the quarter- it'll mess up my drawer."

Beth: "Not if you give me the correct change."

SA: "Ummmm, ok" (deep in thought)

Beth: "$3??"

SA: "Just a minute.  Im trying to add 25 cents to the total change I owe you." (writing down math problem $2.75 + 0.25 on scratch paper)

Beth: "$20.25-17.25= $3 even"

SA: (scribbles out other math problem and writes above problem down)

SA: "I just want to make sure, but if she gave me a quarter and I give her $3 back for this transaction, that's ok, right?" (asking another Ross employee)

SA #2: "I think so.  As long as it is correct change that should be fine."

SA #1: "Well because I punched in $20 for this transaction because that's what she gave me at first.  But then she gave me a quarter and I can't go back and change it.  So the change is supposed to be $2.75 back to the customer."

SA#2: "Oh, I see what you're saying.  Hey #####(Ross Manager), SA#1 rang up this transaction and input $20 because that's what the customer gave him, but then before he could give her the change of $2.75 she gave him a quarter and now she wants $3 back.  Can we do this?"

Ross Manager: "Let me look."  (Looking at transaction on register screen)

Luca: "OMG!  Seriously?!  It's $3.  I figured that out like an hour ago." (Irritated look)

Ross Manager: "Yeah, that should be ok."


ANSWER:  It takes 3 Ross employees to do 1st grade math.